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Essential Infrastructure: Internet, Hardware, and Devices

Actionable guidance to pick and run the internet, computers, and mobile devices that keep your business on.

Purpose

Build a reliable foundation—connectivity, computers, and mobile devices—so daily operations stay online and secure.

Context & Assumptions

  • Small teams in Suriname, CARICOM, and the Netherlands with limited IT support.
  • Cloud and payment dependent; short tolerances for downtime.
  • Power stability varies; budgets must stay predictable.

Core Guidance

Tiered baselines (choose the closest fit):

Tier Team size Connectivity Endpoints Resilience
Solo 1 Single ISP 25/5 Mbps + hotspot 1 laptop, 256GB+ SSD, 8-16GB RAM Surge strip; cloud backup
Small 2-5 50-100 Mbps + backup (mobile or 2nd ISP) 1 device per person; shared printer/tablet UPS for modem/router; guest Wi-Fi
Growing 5-20 Dual ISPs with failover + QoS Mix laptops/desktops; shared storage UPS on modem/router/switch; tested failover; off-site backup

Decision essentials:

  • Internet: prioritize uptime and support; speed is secondary; always keep a backup path.
  • Computers: SSD + 8-16GB RAM minimum; pick laptop vs desktop by mobility needs, not brand.
  • Mobile: standardize 1-2 models and plans; enforce screen lock, encryption, and remote wipe.
  • Power: protect networking gear with UPS where outages occur.

Implementation Steps

  1. Map needs: headcount, critical apps, acceptable downtime, budget cap.
  2. Survey local ISPs, indoor Wi-Fi coverage, and power stability.
  3. Select the tier baseline and adjust for any regulatory or industry needs.
  4. Procure and configure: guest Wi-Fi, device encryption, auto-updates, cloud backup.
  5. Test monthly: hotspot/failover works, UPS runtime, restore a sample backup.

Common Pitfalls

  • Single ISP without hotspot backup.
  • Paying for high-end CPUs/GPUs while skimping on SSD/RAM.
  • Mixing personal and business devices without access control.
  • No power protection; outages take everything down.
  • Missing inventory; replacements and support become guesswork.

Related Documentation


Disclaimer: Informational only; validate local providers, pricing, and regulations.