Purpose
Build a reliable foundation—connectivity, computers, and mobile devices—so daily operations stay online and secure.
Context & Assumptions
- Small teams in Suriname, CARICOM, and the Netherlands with limited IT support.
- Cloud and payment dependent; short tolerances for downtime.
- Power stability varies; budgets must stay predictable.
Core Guidance
Tiered baselines (choose the closest fit):
| Tier | Team size | Connectivity | Endpoints | Resilience |
|---|---|---|---|---|
| Solo | 1 | Single ISP 25/5 Mbps + hotspot | 1 laptop, 256GB+ SSD, 8-16GB RAM | Surge strip; cloud backup |
| Small | 2-5 | 50-100 Mbps + backup (mobile or 2nd ISP) | 1 device per person; shared printer/tablet | UPS for modem/router; guest Wi-Fi |
| Growing | 5-20 | Dual ISPs with failover + QoS | Mix laptops/desktops; shared storage | UPS on modem/router/switch; tested failover; off-site backup |
Decision essentials:
- Internet: prioritize uptime and support; speed is secondary; always keep a backup path.
- Computers: SSD + 8-16GB RAM minimum; pick laptop vs desktop by mobility needs, not brand.
- Mobile: standardize 1-2 models and plans; enforce screen lock, encryption, and remote wipe.
- Power: protect networking gear with UPS where outages occur.
Implementation Steps
- Map needs: headcount, critical apps, acceptable downtime, budget cap.
- Survey local ISPs, indoor Wi-Fi coverage, and power stability.
- Select the tier baseline and adjust for any regulatory or industry needs.
- Procure and configure: guest Wi-Fi, device encryption, auto-updates, cloud backup.
- Test monthly: hotspot/failover works, UPS runtime, restore a sample backup.
Common Pitfalls
- Single ISP without hotspot backup.
- Paying for high-end CPUs/GPUs while skimping on SSD/RAM.
- Mixing personal and business devices without access control.
- No power protection; outages take everything down.
- Missing inventory; replacements and support become guesswork.
Related Documentation
- Internet Connection
- Computer Equipment
- Mobile Devices
- Security Basics
- Backup & Disaster Recovery
- Technology Budget & Planning
Disclaimer: Informational only; validate local providers, pricing, and regulations.